Your Treasure Valley Internet bill can be paid by Check or Money Order. Please do not send cash through the mail.

Please make checks payable to:

If you have a billing question Please contact Brenda: 

Treasure Valley Internet's billing period starts on the first of the month and ends on the last day of the month.  

Example: You will be billed the last week in January for the month of February.  All account payments must be paid in full and payment received in our office by the 10th of the month. 

In order to help keeps costs low, you will ONLY receive an email billing statement.  If you require paper billing there is a $1.00 additional charge per statement.

Accounts that are not current by the 10th of the month will be considered delinquent and service MAY be suspended.  There will be a $10.00 reconnect charge added to all accounts that have been suspended due to late payment.

A $15.00 processing fee will be applied to all returned checks.

Account Termination:  

You must notify us prior to the 1st of the month if you wish to discontinue service.  This notification can be: via US Postal mail, calling our support number or by email from your Treasure Valley Internet account.  In any case, we MUST have the notice BEFORE the beginning of the month.

If you use the service after the 1st of any month, you are agreeing to continue service through the end of that month and you are obligated to pay for that month. No refund will be authorized for that month.  

If you prepay and discontinue service, you will immediately be sent a refund for any unused month(s) service.  Example If you prepay for one year and cancel your service after 8 months you will immediately be refunded payment in full for the remaining 4 month's prepaid service.

Treasure Valley Internet Acceptable Use & Privacy Policy